A website left alone doesn't stay the same. Plugins fall out of date, a security patch gets missed, and eighteen months later something that used to work quietly stops working at the worst possible moment.
Raghwendra Web Services was established in 2005, with 650+ completed projects for clients in more than 20 countries. A 15-person agile team runs day-to-day maintenance work today, backed by a 99.9% uptime SLA. Some of that work goes directly to business owners; a good portion of it goes to agencies that resell it under their own brand.
Whichever one you are, the rest of this page is written for you specifically — what's included, what it costs, how outsourcing it works, and how a white-label partnership actually runs in practice.
Comprehensive website maintenance packages for growing brands
Whether you're a single growing business or an agency that needs reliable overflow support, the same underlying need applies: a website that keeps running without someone having to think about it constantly.
Our website maintenance packages are built in three tiers, designed to scale from a straightforward brochure site through to an agency reselling the work across an entire client roster. Nobody gets a one-size-fits-all plan — the tier just determines how much is included, not the quality of the work behind it.
What we include: security updates, backups & bug fixes
Malware scanning runs continuously in the background, checking for the kind of quiet infection that sits unnoticed for weeks before it turns into a blacklist warning or an angry customer email.
Backups happen daily, stored off-site rather than on the same server as the site itself, so a problem with the server doesn't also take out the one copy meant to fix it.
Core and plugin updates get tested before they go live, not applied blind the moment a new version ships — that's what "safe" actually means here, rather than just a word attached to the task. Bug fixing rounds out the package: something breaks, someone looks at it and fixes it, without a change request process standing in the way first.
Transparent website maintenance cost & pricing tiers
Most search results for website maintenance cost are unhelpful forum threads guessing at a number. Here's an actual answer: pricing runs across three tiers, so you know exactly what's included before you ask, rather than waiting on a quote.
| Feature / Service | Basic | Professional | Enterprise |
|---|---|---|---|
| Core & Plugin Updates | ✔ (Monthly) | ✔ (Weekly) | ✔ (Real-time / Staging) |
| Off-site Backups | ✔ (Weekly) | ✔ (Daily) | ✔ (Real-time) |
| Malware Scanning & Security | ✘ | ✔ (Basic) | ✔ (Advanced + Hack Clean) |
| Uptime Monitoring (99.9% SLA) | ✘ | ✔ | ✔ |
| Dedicated Developer Time | ✘ | ✘ | ✔ (5 Hours / Month) |
| White-label Reporting | ✘ | ✘ | ✔ |
| Monthly Price (USD) | $69 /mo | $199 /mo | $499 /mo |
| Monthly Price (EUR) | €65 /mo | €185 /mo | €460 /mo |
Every tier from Professional upward is backed by a 99.9% uptime SLA — a real, standing commitment, not a marketing figure attached after the fact.
01 /
Shopify
Theme updates Custom applications
Running a Shopify store day to day takes more than the initial build — theme updates, third-party app conflicts, and checkout issues need watching before they cost a sale.
Our Shopify website management and support keeps your storefront updated, monitored, and secure, so it runs the way it did on launch day. If what you actually need is deeper build work — custom Liquid code or a storefront rebuild — that's a job for a Shopify developer instead.
02 /
Magento (Adobe Commerce)
Security patching Performance tuning
Magento stores carry more at stake per hour of downtime than most platforms — bigger catalogues, heavier traffic, and a direct line from an outage to lost revenue.
Our Magento support and maintenance covers security updates, backups, and performance tuning built for that scale, with senior engineers who already understand the platform's complexity rather than treating it as WordPress with a different name.
03 /
WordPress & WooCommerce
Plugin & core updates Security scanning
A WordPress or WooCommerce site that isn't actively maintained doesn't stay static — it drifts, until a skipped update or an unnoticed plugin conflict turns into a bigger problem.
Our WordPress maintenance services cover staged updates, daily backups, security scanning, and uptime monitoring for both platforms. If your need is a new build or custom plugin work instead, that's WordPress and WooCommerce development territory, not maintenance.
04 /
Drupal
Module patches Taxonomy support
Drupal sites tend to carry more structural complexity than most — custom taxonomies, module dependencies, and enterprise security requirements that a generic maintenance plan doesn't cover well.
Our Drupal website maintenance keeps modules patched, taxonomies working as intended, and security current, without guesswork.
05 /
Joomla
Module updates Security patches
Older Joomla installs are still running in production for plenty of businesses, and they need the same ongoing care any live site does — security patches, module updates, and consistent uptime. Our Joomla website maintenance services keep a legacy site secure and current rather than left to drift.
Outsource website support to our 15-person expert team
An agency that outsources website support isn't handing off responsibility — it's adding capacity it doesn't have to hire, train, or manage internally.
Fifteen people currently handle this work day to day: developers running the technical side, and account management keeping communication with the agency clear and direct. That's the infrastructure an agency can lean on instead of carrying a maintenance team on its own payroll, backed by the same 99.9% uptime SLA that applies across every tier above
Specialized platform support: WordPress, WooCommerce & Shopify
Maintenance work differs slightly depending on the platform underneath it — a WordPress plugin conflict isn't the same problem as a WooCommerce checkout issue or a Shopify app update.
Website support services here cover all three directly, with dedicated pages going deeper into each: WordPress development and maintenance, WooCommerce website development, and Shopify support. This page covers the general picture; the platform-specific pages cover the rest.
Our white label website maintenance process
White label website maintenance means an agency resells this work under its own brand — the agency's client sees the agency, not RWS.
The process runs in three stages. Onboarding starts with a straightforward handover: existing site access, current issues, and any specific reporting format the agency already uses with its own clients. White-label setup follows, where reporting, communication, and any client-facing documentation are rebuilt under the agency's branding rather than ours. Ongoing care and reporting is the final, continuous stage — the actual maintenance work happening in the background, with updates going to the agency on whatever schedule they've asked for.
Nothing about this process requires the agency's client to know a second company is involved at any point.
Why choose us as your dedicated maintenance partner?
For an agency, the real question isn't whether the work gets done — it's whether it's safe to hand a client relationship to someone else without that relationship being put at risk.
NDAs and non-compete agreements cover exactly that: confidentiality is a standing term, not something negotiated case by case, and RWS isn't in the business of contacting an agency's client directly or competing for that account later. White-label reporting goes out under the agency's own branding as standard, established 2005, with 650+ completed projects behind the same 15-person team doing the work today.
Ready to scale? Get a free consultation today
Whether you need website maintenance packages for your own site or a white label website maintenance partner behind your agency, get in touch and we'll talk through which tier actually fits.
Frequently Asked Questions (FAQs)
Every website maintenance package includes core and plugin updates, security monitoring, daily off-site backups, and proactive bug fixing. Higher-tier plans also include malware scanning, uptime monitoring backed by our 99.9% SLA, and white-label reporting for agencies that resell maintenance services under their own brand.
Website maintenance pricing is available across three service tiers—Basic, Professional, and Enterprise. The cost depends on the level of support and features included rather than a single fixed price. Share your website details with us, and we'll recommend the maintenance plan that best suits your requirements.
White-label website maintenance allows agencies to outsource technical website support while keeping the service under their own brand. Your agency manages the client relationship and reporting, while our experienced technical team handles updates, maintenance, monitoring, and issue resolution behind the scenes.
Regular website maintenance helps prevent security vulnerabilities, performance issues, broken functionality, and unexpected downtime. Proactive updates and monitoring identify problems before they become costly issues, helping businesses protect customer experience, website performance, and long-term reliability.
Yes. We provide maintenance and support for WordPress, WooCommerce, and Shopify websites. Our general maintenance services cover all three platforms, while dedicated platform-specific support is also available for businesses requiring more advanced optimisation, security, and development services.
