WordPress Website Development for Australian Insurance Firm

Australian Insurance Firm
Domesti Insurance Firm page
Insurance Destination Page in WordPress
Easy Travel Insurance - Blog
ETI - FAQs

Easy Travel Insurance has covered travellers since 2010, working with two well-known names in the industry, Zurich Australia and Cover More, to back its policies. The Queensland-based firm insures domestic and international trips, family and senior travellers, backpackers, snow sports, cruising, and corporate or school group travel. Raghwendra Web Services rebuilt the company's website on WordPress, replacing a old custom PHP(developed on version 5.4) platform that had become difficult to maintain.

The Problem

Easy Travel Insurance had worked with RWS once before, around fifteen years earlier, when the company's first website was built on Joomla. That site was later moved onto a custom PHP platform. Updating content on the custom build proved slow, and even small changes needed developer time the client didn't always have spare.

The brief for the new site was straightforward:

  • A platform the client's own team could update without calling a developer
  • Fast, clear pages on every device
  • Content that was easy for visitors to read and act on
  • A structure built to support SEO growth over time
  • A cleaner look with better use of the page

Our Solution

Because RWS had built the client's original site, the relationship came with history rather than a cold introduction. When the custom PHP platform stopped serving the business well, the client returned with a clear ask: move to WordPress and make the site genuinely easy to manage. Before any design work began, RWS walked through page structure, navigation, homepage layout, the inner pages the business needed, and the overall content plan with the client. A full homepage layout was designed in Figma first, shared for review, and refined until the client signed off. Only then did the build start, using WordPress with Elementor as the page-building tool.

What We Built

Homepage and lead capture

The homepage carries a "Get a Quote" form near the top, so a visitor can start an enquiry without scrolling. Calls to action throughout the page point toward that same form, keeping the path to an enquiry short.

Service and destination pages

RWS built dedicated pages for each cover type the business sells: domestic, international, annual multi-trip, inbound, and group cover. Alongside these, destination pages cover countries including Japan, the USA, the UK, parts of Europe, and Bali, giving travellers a page that speaks directly to their trip.

Support and FAQs

A three-tab FAQ page, built in Elementor, groups common questions so visitors can find answers without searching through a single long page. A contact form sits nearby for anyone who needs more than the FAQ covers.

Blog Setup & SEO Foundation

The website is ready for future content updates with a dedicated blog section. We completed the technical setup as part of the build, including the XML sitemap, robots.txt file, clean page URLs, and a consistent heading structure across the site.

Contact & Support

Beyond the standard contact form, a live chat script was added to the site, giving visitors a way to get help while they're still on the page rather than waiting on an email reply.

Migration without losing search visibility

Because the old site already had search rankings worth protecting, RWS kept the existing SEO URLs and meta details unchanged during the move to WordPress, rather than treating the rebuild as a clean slate.

Responsive Website Design

Finally, we tested every page on mobile, tablet, and desktop. Each page follows the best rules of responsive website design. Therefore no matter what device a visitor uses — the website works well.

Our Team

Four people worked on this project, each with a defined area of responsibility.

RoleResponsibility
Project Manager Client communication, timelines and team guidance
UI/UX DesignerFigma Layout, visuals, and user experience
Elementor SpecialistPage building, template creation, and content setup
WordPress DeveloperWordPress theme setup, plugin installation, and configuration

The Result

Finally we prepared the new Easy Travel Insurance WordPress website, with following features

  • A cleaner, more modern look across every page
  • We keep your website loading quickly across mobile, tablet, and desktop.
  • A WordPress admin setup the client's own team can manage without a developer
  • SEO URLs and meta details carried over from the old site, protecting existing rankings
  • Clearer, simpler content for visitors to read and act on
  • Full responsiveness tested across devices

Our customer was happy with the design. And we got the following review on Linkedin profile.

Raghwendra Web Services, led hands on from the front by Raghwendra, have built a number of iterations of our Easy Travel Insurance website over the last 15 years, and the latest WordPress / Elementor version is every bit as good as you would or could hope for.

The complete process from spec’ing out our requirements, quoting, development, build, and final release was smooth and pain free, with Raghwendra and his team being really responsive to the build and any subsequent design changes that emerged along the way. Any questions we had, changes or additional works - extra to the original scope - were addressed with speedy professionalism and without fuss or fanfare.

Of course, you can shop around and find a website for any price that meets your budget, but for a quality build at a great price, it would be hard to beat Raghwendra and his team. This is why we continue to use Raghwendra Web Services for ongoing development and design changes, and will use this team for any future projects as well.

I had no reservations about using an overseas company to build a quality, secure website for the Australian financial market, and I can happily say that things couldn’t have gone better. No language barriers or long delays…They just got the job done!



easy travel insurance customer's linkedin review In conclusion, the client can now update pages, add blog posts, and manage inquiries — without needing a developer.

 

Work with us on your next project

Raghwendra Web Services has been building websites since 2005. Across 651 projects and 20 countries, most of our clients run service businesses — travel, insurance, healthcare, real estate, education, and B2B — where the website needs to be simple for visitors and easy for the team behind it to manage.

If your current site is on a platform that's slow to update, hard to hand over to staff, or simply no longer represents your business well, a custom WordPress rebuild may be the right move. It may not be — which is why we look at what you have before recommending anything.

Get in touch and tell us about your site. We'll take it from there.

https://easytravelinsurance.com.au/